We look forward to hearing how you are giving back this Mandela Day.
When running a logistics company, limitation of your liability is crucial. While standard trading conditions will reduce your risk, strong workforce management is imperative to ensure that you are not being exposed to unnecessary risk and potential liability.
The Active Track is a dynamic device well-suited to the needs of players in the logistics industry. Customers who implement the Active Track experience improved service delivery, heightened client satisfaction, and an overall reduction of loss and wasted costs. These benefits are showcased by one of our customers evading hijackers earlier this year.
A well-established clearing and forwarding company grew tired of intermittent communication between it and its truck drivers. At the suggestion of a shipper, the company’s drivers and managers were trained on the use of Active Track, and devices were issued and implemented the following day.
At the end of the first month, the value-add became clear: the Active Tracks’ GSM capabilities allowed for uninterrupted contact with drivers, as the devices could not be turned off, the devices would answer automatically after the first few rings, the battery life lasted for up to 72 hours and the devices could be charged in the vehicles if necessary. Thanks to the GPS functionality, the managers could track the movements of each device remotely and in real-time via the Active Track online portal. The portal also enabled managers to receive automated reports on the movement and alarm events of each device, via email and/or SMS. For enhanced monitoring, the company opted for 24-hour off-site monitoring by the Active Track support centre.
During a routine collection, a truck carrying a consignment of high-value goods noticed two sedans following it shortly after leaving OR Tambo International Airport. As a precaution, the driver activated the panic function on the Active Track. Within seconds, the call centre called the driver via the device, and passed on the disturbing conversation to the company’s management.
While the company arranged for back-up, the call centre continued to monitor the movements of the device. After a few minutes, the device slowed down and came to a standstill.
Fortunately, prior to being forced off the road, the driver was travelling in the direction of the company’s warehouse – from where back-up was being sent. The reaction team was in constant communication with the call centre which was leading them to the truck, and arrived at the scene moments after the truck had stopped. A struggle ensued between the reaction team and robbers, resulting in the arrest of the assailants who were subsequently handed over to the SAPS.
The South African mining industry is no stranger to uncertainties – from questionable pieces of legislation to a fluctuating economy and weak rand.
Added to this is the pressure of high wage bills, which is often worsened by inflated working hours, ghost employees and theft of product and materials.
The mine was conducting prospecting operations in respect of certain iron ore deposits. The holders of the prospecting right sat in Gauteng, and relied solely on managers to see that the work was being done. However, over time the prospecting operations slowed down and staff were failing to meet the prospecting works timeline.
This resulted in the holders calling on Active Track to deploy a free demonstration unit to determine whether it could improve productivity in any way. The following day, the sales representative for the Northern Cape met management on site, and trained them on the FPX10 and its web-based support platform. Thereafter, fingerprints of all staff were loaded on to the device and site-specific parameters were set.
For a period of 30 days, each staff member scanned his/or her fingerprint as he/or she arrived on the mine and left at the end of the day. In this way, the time and attendance of all employees was logged. The data was effortlessly integrated into the mine’s payroll management system – the integration ensures that staff are only paid for the real hours worked. This exercise resulted in a reduction of the mine’s payroll, with the added benefit of there being no dispute regarding the reason for the various pay reductions.
In addition to a reduction in payroll, the business was able monitor time and attendance remotely, via the online support platform. In real-time, management could log on to the portal and see which employees had reported for duty and/or failed to do so, and which staff members had arrived late or left early on any day. Daily reports were automatically generated from the captured data, and could be accessed via the portal. This tool equipped the business to take disciplinary action against under-performing staff.
The FPX10 was configured so that management would receive automated email and SMS notifications in the event of breach of the mine’s pre-set parameters, or activation of the FPX10‘s panic or emergency functions.
Importantly, the FPX10’s extended battery life, portable design and rugged casing ensured that the unit was always operational and not affected by general dirt or dust in any way.
While the scale of the prospecting operations did not require it, larger mines can also utilise the FPX10 to control access to various areas such as mining machinery and equipment storage facilities, refuelling areas, mineral storage facilities, workshops, and offices by granting certain personnel access to specified areas.
Contact us on 011 551 1687 or via www.activetrack.co.za to find out more.
We hope you enjoy the rest of your stay in South Africa, and look forward to seeing you at the International Fire and Security Conference and Exhibition (IFSEC) in London later this year.
With less than 24 hours to go, our graphics team is putting the finishing touches on our Securex stand B15 and we couldn’t be happier!
For more information, please contact us on 011 551 1687 or at www.activetrack.co.za
As a proud member of ESDA, we are excited to kick-start the Securex experience by attending the breakfast talk given by Emma Sadlier, Jo’burg-based media law expert, on the legal and reputational risks of social media.
Will you be there? If so, let us know!